•
Clarks sought to increase completed orders by highlighting their free delivery policy for orders over £50, a benefit many users were unaware of. Drawing on insights from a large experiment database, they hypothesized that prominently displaying this delivery information on product pages could positively influence user behavior. The team tested a variation of the product and delivery page that emphasized the free delivery offer against the original version to measure the impact on conversions.
Results
Increase in conversions by 2.6%