
•
Outseta transitioned from a freemium model to a 7-day free trial that required a credit card. This change aimed to attract more committed users by filtering out less serious sign-ups and reducing the burden on customer support. The trial was designed to create a sense of urgency, encouraging users to explore the platform quickly.
Results
Higher conversion rate (4-5x) of 35% compared to 7.25% with freemium